At Mad Leads Store, we are committed to delivering your orders promptly and securely. Please review the following key points about our shipping and delivery process:

1. Order Processing Time

All orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays.

2. Shipping Carriers

We partner with reliable carriers to ensure timely deliveries. Specific carriers may vary based on your location and order size.

3. Delivery Destinations

We ship to addresses within the United States. International shipping is currently unavailable.

4. Shipping Fees

Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

5. Estimated Delivery Time

Standard delivery typically takes 3-7 business days for most orders within the U.S. Actual delivery times may vary.

6. Delivery Confirmation

Once your order ships, you will receive a confirmation email with tracking details to monitor your shipment.

7. Multiple Packages

Large orders may be shipped in multiple packages. Each package will have its own tracking information.

8. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses unless specified. Please provide a valid physical address.

9. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays caused by incorrect addresses.

10. Delivery Issues

If your order is delayed or lost, contact us at support@madleads.store or +1 205 222 9032 for assistance.

11. Shipping Insurance

For valuable or large shipments, we recommend purchasing shipping insurance. Contact us for options.

12. Signature Requirements

Some deliveries may require a signature upon receipt. You will be notified if this is necessary.

13. Handling of Damaged Goods

Inspect your package upon delivery. If items are damaged, contact us immediately with photos for resolution.

14. Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error or product defect.

15. Changes to Shipping Policy

We reserve the right to update this Shipping and Delivery Policy at any time to improve service and comply with regulations.

For any questions about your shipment or delivery issues, please contact us at support@madleads.store or call +1 205 222 9032. We appreciate your business and look forward to serving you!